RHA/USG

CWRUnet Task Force

From A Student Perspective

An analysis and criticism of the current status of Case Western Reserve University’s campus network.

 

      The CWRUnet Task Force came about as the result of collaboration between the CWRU Residence Hall Association (RHA) and the Undergraduate Student Government (USG), two organizations that represent the concerns and interests of students on and off the CWRU campus. There has always been some dissatisfaction with some elements of Information Services’ policy, but the conditions have only recently become favorable for a unified effort to present with one voice the student perspective on the situation.

Abstract
      The purpose of this document is to present a unified viewpoint, from the students’ perspective, of the current status of Case Western Reserve University’s campus communications network. Currently, the campus network (CWRUnet) seems to be having difficulty meeting students’ needs. Considering the reliance this University and its curriculum have on CWRUnet, frequent crashes, poor customer service, and minimal end-user input are problems that need to be corrected. If left unchecked, these problems will invalidate the network’s place at Case Western Reserve University. The purpose of this committee, and more importantly this document, is therefore to act as a force of change, helping the administration provide the necessary services in a successful manner, while adequately meeting the students’ needs.


Contents   Next


Table of Contents:
[ Abstract | Why CWRUnet? | Services | Status | Solutions | Conclusion ]


Comments?