Links for Tuesday December 8^th, 2009

• Inside Look at Birth of the IPod: Rare behind-the-scenes look at how Apple creates a product (in this case, the original iPod). Lots of interesting quotes, but this one stands out:

  "There was no discussion of (digital rights management)," Knauss said. "Their belief was DRM would hurt sales when they rolled out the music store. They specifically wanted no DRM in the original iPod."

  More evidence that Steve Jobs' "Thoughts on Music" was genuine.

• The future of WiFi: gigabit speeds and beyond: Good, long look at the future of WiFi from Glenn Fleishman for ArsTechnica. I'm still a big believer in wired Ethernet, but if these proposed WiFi changes come to fruition (and don't cause cancer), I could see going totally wireless.

• Caffeine Coma: Apple Fails at Customer Service: A rare negative experience with Apple customer service.

• tumbledry.org: When Information Overwhelms Facts: I've been noticing the same problem — it's to the point where for me to read something, it has to not only come for a known-good site, but be written by a known-good author.