When I got home from work today, I was once again greeted by a lack of MacOS X 10.4 "Tiger". I called Apple (that will make the third time now), and after about a half hour wait, I was able to speak to someone. Without me really having to make my case, she realized that there is indeed something messed up with my order. After some more waiting, she was able to bang up my order to my satisfaction. The new deal is that Apple is going to overnight me another copy of Tiger tomorrow. The assumption is that the first copy that they tried to send me is "lost". To compensate me for all of my "pain and suffering" (heh), they are also sending me a free copy of iWork. Not too bad, but I would have rather had Tiger 4 days ago. :(
-Andy.